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a16z's anish acharya: google can't build consumer ai. startups will own the next decade

Man in a suit sits by a screen showing a winking 'HEY' chat bubble while suited silhouettes reach for a red kill button. opinions

on the a16z podcast, @illscience sat down with @jkhamehl to unpack where consumer ai is actually headed:

for 40 years tech served our intellect. now we finally have a primitive that works in the emotional and interpersonal domain – one you can talk to and feel feelings with. a whole new surface, and a very wide one.

it's a surface big tech is structurally locked out of. a companion product at google that disagrees with the user, flirts, or gets a little edgy? a thousand internal committees exist to kill it before launch. that lane belongs to startups.

entertainment is the sleeping giant here. acharya's line: consumers want to spend time, not save time. productivity was never really their thing – expect a wave of ai-native entertainment companies that look nothing like today's tools.

the demand side just cracked, too. acharya calls this the christmas 2009 iphone moment for consumer software: people are excited to try new apps again, except unlike the 99-cent era, they're willing to pay $200 a month for products that speak to their humanity, not just their productivity.

which explains his closing line: the autists of san francisco have been waiting a long time for this. technologists finally have a tool that operates in the emotional register.

full segment via link. source: @a16z

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